The console that runs the product.
The operator console behind a SaaS: impersonate a user to see exactly what they see, an append-only audit log of who did what, and feature flags to roll a change out — or back — in one click. All the power your team needs to run the product, with the guardrails that keep it safe.
Running a SaaS on raw database queries is an incident waiting to happen.
Every SaaS needs a back office — to help a stuck customer, debug a weird account, flip a feature on. Most teams improvise it: a support engineer running hand-written queries against production, a Slack thread asking “can someone change this for the customer?”, a feature toggled by editing a config and redeploying. It's slow, it doesn't scale past a few people, and one fat-fingered query is a real outage. This demo shows the grown-up version: a proper operator console where the same actions are fast, permissioned, reversible, and logged — so your team can run the product confidently instead of carefully.
Everything you reach for, in one console.
- 01
Find & inspect any account
Search to any user or account and see its real state — plan, usage, settings, recent activity — in one place, not five database tables.
- 02
Impersonate to debug
See the product exactly as a specific user sees it, so a vague bug report becomes obvious — permissioned and fully logged.
- 03
Audit everything
An append-only record of who did what, to which record, and when — searchable, and impossible to quietly edit.
- 04
Flip features safely
Turn features on or off per user, cohort, or percentage — ship dark, roll out gradually, and roll back instantly.
From a customer's problem to a logged fix.
- 1FindSearch any account
- 2InspectSee its real state
- 3ImpersonateSee what they see
- 4ResolveFix or flip a flag
- 5AuditLogged automatically
An operator searches to the account, sees its true state, steps into the user's view to understand the problem, resolves it — a fix or a flag — and every action writes itself to the audit log. No raw queries, no guesswork, and a complete record afterwards of exactly what was done and by whom.
Run the product confidently — not carefully.
Fast, permissioned, reversible actions — with a record of every one.
See exactly what they see.
“It's broken for me” is impossible to debug from the outside. Impersonation lets an authorised operator step into a specific user's view and reproduce the problem instantly — turning a frustrating back-and-forth into a thirty-second fix. And because it's a controlled feature, not a backdoor, every session is scoped, permissioned, and written to the audit log.
- Reproduce a user's exact view in one click
- Scoped and permissioned — not a master key
- Every impersonation session logged automatically
Logged, flagged, reversible.
Two features that turn a risky back office into a safe one. The audit log makes every action accountable — “who touched this?” answered in seconds, on an append-only record. Feature flags make every change reversible — ship dark, roll out by cohort or percentage, and kill a misbehaving feature without an emergency deploy.
- Append-only audit trail — searchable, tamper-evident
- Flags per user, cohort, or percentage rollout
- Instant rollback — no hotfix, no redeploy
Fast for the team. Safe for the business.
An operator console is powerful by design, so the safety is designed in too. Role-based access means each person can do only what their role allows; the riskiest actions can require elevation or approval; and everything is traceable. Your support team moves fast on routine work, while the actions that could hurt the business stay behind the right locks.
- Role-based access — least privilege by default
- Approvals or elevation for the riskiest actions
- Full traceability, so power is never anonymous
The back office your product deserves.
Impersonation, audit, and flags — one console to run it all, safely.
The things teams ask first.
Stop running prod by hand.
This Demo Lab build shows the operator-console pattern — impersonation, audit log, feature flags. Tell us how your team runs the product today, and we'll scope an admin console fitted to your stack, your roles, and your safety requirements.